By Ambassador Kamala Shirin Lakhdhir and the American-Malaysian Chamber of Commerce
Last week in Penang, as the American Ambassador I had the honor of helping launch Malaysia’s second “Signing Starbucks” -- a franchise of the iconic American brand that is optimized to serve customers, baristas and managers from the deaf and hard of hearing community.
This initiative began in Malaysia in 2016, when the company opened the world’s first Signing Starbucks in Kuala Lumpur, and Malaysian staff members have now helped launch signing stores in Washington and Guangzhou, China.